Privacy Policy

Effective Date: June 1, 2025

At The Healing House your privacy is important to us. This Privacy Policy outlines how we collect, use,

and protect your information when you visit our website or interact with our services.

1. Who We Are

We are a health and wellness practice based in Alachua, Florida, offering acupuncture, massage therapy,

and related services. Our team includes multiple independent practitioners operating under one location.

2. Information We Collect

a. Information You Provide

When you schedule an appointment or contact us, you may provide:

  • Name

  • Email address

  • Phone number

  • Health information (where applicable for treatment)

  • Payment details (via our booking system)

    b.  Information Collected by Third Parties

We use MindBody as our third-party booking and payment platform. When you use this service:

  • Your personal and payment information is collected and processed by MindBody.

  • MindBody has its own privacy policy, which you can view here.

c. Cookies and Analytics

Our website may use cookies or analytical tools (e.g., Google Analytics) to improve your

experience and understand how visitors use our site. This may include:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on pages

We currently do not use this information to identify individuals, and no sensitive personal data is

collected through analytics.

3.  How We Use Your Information

We use your information to:

  • Book and manage appointments

  • Process payments through MindBody

  • Communicate about your care or inquiries

  • Comply with legal or health-related obligations

4. How Your Information Is Shared

We do not sell or rent your personal data. Your information is only shared:

  • With MindBody, for booking and payment processing

  • With your chosen practitioner(s), as needed to provide services

  • When required by law (e.g., subpoenas, health regulations)

Each practitioner is responsible for maintaining the privacy of client health records in compliance with

applicable laws (including HIPAA where relevant).

5. Your Rights and Choices

You have the right to:

  • Access and update your information

  • Request deletion of your data (where allowed by law)

  • Opt out of non-essential communications

To exercise these rights, contact us at: ashley@healinghousealachua.com or call 386-462-0020.

6.  Data Security

We take reasonable measures to protect your information. However, no method of transmission over the

internet is completely secure. We recommend using strong passwords and only entering personal

information on secure devices.

7. Updates to This Policy

We may update this policy from time to time. The “Effective Date” at the top reflects the most recent

version. Continued use of our website means you accept any updates.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

The Healing House of Alachua

14804 NW 140 th Street, Alachua, FL 32615

Ashley@healinghousealachua.com

386.462.0020